Recent Offers At Asos
| Offers | Discount | Expire On |
| 15% Off Sitewide | 15% OFF | __ |
| 20% Off Sitewide with App | 20% OFF | __ |
| Up To 70% Off Sale Items | 70% OFF | __ |
| Up To 30% Off Autumn Style | 30% OFF | __ |
| Free Delivery On Order Over £40 | Free Delivery | __ |
Frequently Asked Questions About Asos
Yes.
You currently have 28 days from delivery or collection to create and send back an eligible return. Qualifying returns are free for ASOS account holders, although ASOS' Fair Use Policy can result in a £3.95 deduction in some circumstances.
Guest returns currently carry a £3.95 fee.
No.
ASOS does not currently process exchanges. If you need another size or colour, return the original item for a refund and place a new order.
Sometimes, but the window can be very short.
Standard Delivery orders placed through an ASOS account can currently be cancelled within 60 minutes, while Next Day and some faster orders may only have a 15-minute window. Brand Partner orders have a 10-minute cancellation period.
Guest orders cannot be cancelled through the normal order-cancellation process after checkout.
ASOS says UK returns should generally be processed within around 10 calendar days.
Once the refund has been processed, your bank or payment provider may take additional time to show the money in your account.
Brand Partner returns are handled separately and can take around 10–15 calendar days to process.
UK ASOS gift vouchers currently expire two years from the date they're received.
You'll need an ASOS account to redeem one, and once a gift voucher has been added to an account it cannot be moved to another account.
Yes.
Items can be dispatched from different ASOS warehouses or sent directly by Brand Partners, so one order may arrive in several parcels on different days.
ASOS provides separate tracking information for split deliveries where applicable.