Recent Offers At EGO
| Offers | Discount | Expire On |
| 23% Off Everything | 23% OFF | __ |
| 20% Off Full Price Items | 20% OFF | __ |
| Flat Rate Delivery from £3.99 | Offer | __ |
| Up to 95% Off Sale | 95% OFF | __ |
| Summer Sale! Everything 50% Off or More | 50% OFF | __ |
Frequently Asked Questions About EGO
Yes.
EGO currently gives you 28 days from receiving your order to send eligible items back. Products need to be unworn and unwashed, with tags attached and the original packaging included.
Underwear and swimwear must still have their hygiene seals in place, while fragrances cannot be returned.
Yes, for UK customers.
EGO currently allows exchanges for the same item in a different size. Depending on the return, you may be offered an instant exchange or the replacement may be sent after the original item reaches the warehouse.
A return-label charge still applies.
Once your return reaches EGO, its returns team can take up to 15 working days to process it.
After that, the refund is issued within five working days, with the final time to appear depending on how you paid. PayPal is usually quicker than some card refunds.
Changes cannot normally be made once the order has entered warehouse processing.
You can ask EGO to cancel an order, but only if the warehouse has not processed it yet. If it is already being prepared, you will need to receive it and use the normal returns process.
EGO holds the whole order until the pre-order product is ready.
Once that item reaches the warehouse, EGO aims to dispatch the complete order on the next working day using your chosen delivery service.
If you want your in-stock items sooner, EGO recommends placing them as a separate order.
EGO currently accepts major debit and credit cards, Apple Pay, PayPal, Klarna and Clearpay, although availability can vary by location.
Any refund is returned in the same currency originally used for the purchase.