Recent Offers At IKEA
| Offers | Discount | Expire On |
| Save 20% on 100s of Cosy Essentials | 20% OFF | __ |
| Free Delivery On Orders Over £60 | Free Delivery | __ |
| £20 Student Discount | Offer | __ |
| 20% Off Children's Rugs, Thermal Curtains, Scented Candles Or More | 20% OFF | __ |
| Mirrors As low As £1 | Offer | __ |
Frequently Asked Questions About IKEA
Yes.
IKEA currently gives customers up to 365 days to return eligible products with proof of purchase. Products that have been opened or assembled can still be considered, although their condition is assessed before a refund is given.
Food, perishable goods and custom-made products have different restrictions.
Yes.
Products bought from IKEA UK online can generally be returned to a UK IKEA store. Smaller online purchases may also qualify for parcel return.
External collection locations such as partner lockers cannot process normal returns.
For collection from an IKEA store, IKEA currently keeps the order for up to 48 hours after the end of your selected slot.
If it still isn't collected, the order is cancelled and a refund is processed within 14 days.
Partner collection points can have different arrangements.
Yes.
IKEA lets customers request fittings and spare parts for many products through its online spare-parts service.
Small spare parts are currently delivered free and can take up to seven days to arrive.
For discontinued products, IKEA recommends contacting Customer Support to check whether a suitable part is still available.
UK IKEA gift cards issued from 6 October 2025 onwards are valid for five years from purchase.
Cards issued before that date do not have an expiry date.
Gift cards can be used for eligible purchases in IKEA stores and online.
No.
IKEA does not currently offer unpaid product reservations. If stock is available, you can order and pay online and then choose Click & Collect instead.